Managed services refer to the outsourcing of the day-to-day management of the IT infrastructure or a selected part of it. Specialist partners offer a range of services in this way, including network and server management, cyber security, data backup and recovery, cloud computing and IT support. Many businesses have limited IT resources and expertise, so managing their IT infrastructure can be complex. It is a time-consuming and costly task, diverting attention and resources away from core business activities. So why tackle it?
By procuring managed services, companies overcome these very challenges and gain access to IT expertise that would otherwise be unavailable to them.
Managed service providers offer outsourced IT services to customers for a monthly fee, eliminating the need to invest in expensive IT infrastructure and staff. In this way, companies can save costs, increase productivity and gain access to IT expertise. Let’s name the benefits that managed services bring to companies and the reasons that led them to deploy them.
TOP 5 benefits why to introduce managed services
Saving costs
Managed service providers offer cost-effective solutions to small and medium-sized businesses. Instead of investing in expensive IT infrastructure and staff, businesses can pay a fixed fee for IT services that include maintenance, updates and support. Managed service providers have the expertise and tools to optimize IT infrastructure, reducing downtime and maximizing productivity.
Scalability
Managed services can be scaled up or down as business needs change. As business or headcount grows, they can add additional services or users without having to invest in new hardware or software. Scalability allows SMBs to adapt to changing market conditions without incurring additional IT costs.
Enhanced Security
Cyber security threats are a major concern for all businesses regardless. Managed service providers offer cybersecurity solutions that include threat detection, prevention and response. They also have the expertise and tools to secure the IT infrastructure of small and medium-sized businesses, reducing the risk of cyber attacks and data leaks.
Improving productivity
Managed service providers can help small and medium-sized businesses increase productivity by ensuring that their IT infrastructure is optimised and running smoothly. They provide proactive maintenance, updates and support, reducing downtime and ensuring that systems remain up and running (business continuity).
Access to IT experts
Recommended: Protect yourself from stressful situations and lean on a certified IT partner with confidence. Leave complex technical IT tasks to them to solve and perform. Managed service providers have the expertise and tools to effectively manage your IT infrastructure and services. SMBs can leverage this expertise and gain access to IT professionals who can help them optimize and grow their own IT infrastructure and services.
Was a pandemic the reason?
Many SMEs have started to use managed services in response to the logistics solutions during the Covid-19 pandemic. Inevitably, they needed to take security measures that allowed remote management of their IT assets. For larger companies with more complex IT needs, this may also have been due to a lack of in-house IT capacity.
In an uncertain and tight economic environment, businesses often face the challenge of realizing immediate IT cost savings. Managers, executives must determine how to approach cost reduction in a way that does not compromise cyber resilience, e.g. from ransomware attacks affecting businesses of all sizes. Most companies struggle to fend off cyberattacks precisely because of the small number of staff skilled in the subject.
The results of various surveys suggest that managed service providers can make life much easier for smaller companies. And not just by providing IT support for remote working employees or providing remote management from the cloud. SMEs are increasingly relying on managed service providers to manage their IT solutions, specifically in the areas of security services and cyber resilience.
Don’t just buy licences
In addition to services provided by certified IT specialists “security experts” who have extensive experience with implementation, setup and security monitoring, we at GAMO will also provide you with ESET licenses in one package along with the managed service. You don’t have to buy them separately and tie up resources. As part of the monthly fee, you will then only pay an invoice for the service according to the actual consumption and usage of the licenses. You always have the number and type of licenses used adjusted to your actual requirement.
Purchase a managed service with the required number of licenses and we’ll do the extra:
- We provide the technological complexity of a managed service provider that delivers network services, infrastructure, security resiliency, a cloud environment and 24×7 IT support.
- We will allay your safety concerns.
- We will provide flexibility related to finances, shifting IT costs – from investment (CAPEX) to operational (OPEX) costs.
Pay only for what you actually use
No flat fees or long-term commitment. You get the flexibility to add or remove licensed units and upgrade to the next level without a significant increase in cost.
