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Artificial intelligence at the service of security administrators

Businesses are currently facing many cyber threats that can affect them across a wide range of vectors. Administrators responsible for IT security have the daunting task of responding to detections originating from multiple points – from computers to mobile devices to the cloud. But they don’t have to face this challenge alone. They can call on AI to help.

Navigating the multitude of reported security incidents, some of which may just be false alarms, can be extremely challenging for novice IT security operators. But it can also be a tough nut to crack for more experienced analysts, who are so overloaded that their threat perception is clouded by an increasing number of tasks. Artificial intelligence, however, makes it easy to address these challenges.

Security in a few clicks

Cutting-edge security technologies, such as enhanced detection and response (XDR), require a significant number of highly skilled personnel to manage them. Companies are therefore addressing this situation by either automating using AI-based technologies or outsourcing cybersecurity services.

Artificial intelligence significantly assists administrators within ESET Inspect’s XDR solution with correlation and contextualization of detections. This enables both novice and advanced administrators to better understand them, leading to faster and more accurate responses. The automated incident creation feature relieves security staff from tediously logging incidents, allowing specialists to focus on the strategic agenda.

Security administrators’ work will be made even easier by the latest virtual assistant. ESET AI Advisor will help operators identify, analyse and mitigate threats through conversational cues and interactive dialogue. This reduces security tasks to a few clicks.

Reliable AI assistant

ESET AI Advisor is a generative AI-based cybersecurity assistant, offering personalized insights and immediate assistance tailored to the specific needs of an organization. It helps security analysts with one of the most recurring tasks – incident investigation.

Chatbot provides relevant and actionable insights in real time, simplifying complex threat intelligence, and making it accessible to even less experienced IT security professionals. This enables security analysts with different skill levels to respond quickly to critical situations and minimise the impact of security breaches, leading to more effective incident management.

In addition, ESET AI Advisor can automate tedious tasks such as data collection, extraction, and basic search or threat detection. It can also flag unusual or suspicious behavior and help security teams take appropriate action. It also assists in detecting phishing attempts and advises users on how to avoid falling victim to fraudulent emails or websites.

ESET AI Advisor is currently offered as part of the ESET Inspect XDR module within the ESET PROTECT MDR Ultimate protection level.

Published: 17. December 2024

Igor Kmiť

PR Specialist Slovakia

ESET, spol. s r.o.

This article is part of magazine no.

Published: 17. December 2024

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